E + R = O

March 10, 2015 — Leave a comment

Over the past year I have been exposed to new business ideas that have enhanced my ability to serve clients and has impacted how I go about life. Possibly my favorite new concept was learned from Jay Geier, Founder of The Scheduling Institute. Jay’s phrase Frustration Leads To Breakthrough seems simple on the surface, but when applied to business often results in new processes that create change. When you are continuously bumping into a problem that is prohibiting you from reaching your destination or full potential this thought forces you to keep searching. Searching for the breakthrough that you need to advance. This continued search also provides you hope. Hope that there is change coming; you just have to seek it out. True success can be elusive.

 

I have found a way to put apply a scientific formula to shorten the time that it takes to reach the point of breakthrough! This equation allows you to turn problem solving into a process. The process will lead you out of the problem area. So read on to learn more about what I have found.

 

Recently, Brent Saunier, CPA shared the concept of E + R = O with me that he learned through his Continuing Education Curriculum. Brent recognizing the potential application to our business and how we serve our clients asked me to further investigate the concept. I am really glad that he did; E + R = O is a game changer.

 

My research led me to a brilliant communicator, Kent Julian. Kent speaks passionately into the lives of teens and many adult leadership groups. Much of his teaching is centered around how the  E + R = O concept. Events + Response = Outcome is a formula that rescued him at an early point in his life, a point in which he now self describes himself as an “at risk youth”. Today, now years later, Kent speaks passionately about how this formula for success has impacted so many lives. Over the past month I have began to apply this formula to a multitude of circumstances in my own life. I have seen a significant impact in creating clarity within a variety of situations, thus leading to breakthroughs both personally and professionally.

 

When applying this formula to a situation begin by asking the question, What would I like to change? Most often times we are looking to change the Outcome of a situation. Whether it is your personal finances, grades, relationships etc that you are looking for that breakthrough or changed outcome, apply the equation. The changed outcome will mean more money, brighter future, greater success which is ultimately a life which is more fulfilled and advancing. If there wasn’t some change in outcome that we were searching for then it wouldn’t be deemed a problem, right?

 

 

“Insanity: doing the same thing over and over again and expecting different results.”

- Albert Einstein

Focus on Your Response

 

The one variable within any situation that we can control is always going to be “Our Response” to the occurrence or Event (E). Successful people don’t get caught up in the blame game! Blaming the weather, the economy, the government or any outside force or event that they can’t control. Remember, if you want a new outcome you must change how you respond to the events of your life.

 

Examples:

Dental Practice

 

 Example A

Dentist (A) is feeling the pinch of lower revenue. Dentist (A) has spent his entire career in his/her town, doing minimal marketing, and now there is a new dentist in town, Dentist (B), who just opened up down the street. Will it be beneficial for the Dentist (A) to blame Dentist (B) for his loss of revenue? No! Will it be beneficial to complain that they aren’t doing quality work down in Dentist (B)’s office? No!

Remember, Focus on What You Can Control! What Outcome (O) are we desiring? More Money! How do we get more money in a dental practice? More Patients. Our Response (R) has to be centered around acquiring more patients. Marketing leads to new patients, which leads to revenue. The proper Response (R) would be to create a new and engaging marketing campaign.

 

 

Example B

 

I recently met with a dental practice that was frustrated with their accountant of 30 years. They desperately want different results as it relates to their practice’ accounting and financial systems that are in place. They have paid additional taxes throughout the years that could have been avoided. Now they are faced with a decision point. Clearly they want different results, but are they willing to disrupt a relationship that has been in place for so long? and just to remain cordial?

 

Don’t allow yourself to remain with the status quo when change is needed. Face the the point of decision with all of the knowledge necessary to provide you with the confidence that you are making the right decision. Often times we overthink certain decisions which leads to making no decision; which is possibly the wrong decision. Apply the formula and determine the proper response to create the desired outcome.

 

Golf

 

If you have ever spent much time in a golf clubhouse or perhaps are married to a golfer you have heard all of the excuses in the book. The weather, my clubs are old, bad back, the greens are rough…….. and on and on it goes. One of my favorites lines from my college days of working at a Country Club came from our teaching pro, Bob Burke. Bob’s response to a golfer who was claiming that his clubs were to blame for his poor score, “It’s not the Arrows…. it’s the Indian”. Clearly, Bob’s point was indicating that the golf clubs are not to blame; it was his inability to use them correctly that attributed to the poor score. Applying our formula, we would indicate that the Event (E) is golf, the desired change is the Outcome (O) or a better score. The Response (R) for this particular golfer wasn’t to get new clubs or even to blame the old ones. The proper Response (R) is to change his/her swing. Translating that into action items means to get lessons or simply practice.

 

 

When thinking about the different facets of your life whether its health, personal finances or your practice/business finances or relationships; what area is deficient? Is there an area that by applying this formula could lead to the breakthrough that you desire?

 

I hope to hear from you on Facebook, twitter, LinkedIn or Google+ about the success stories that are created from applying the formula!

Be sure to use #DDSSuccess

 

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Phoenix

February 23, 2015 — Leave a comment

PHX

We are almost a couple of months in to the new year; you now have had a chance to see how some of your New Year’s Resolutions are playing out. Are any of them still alive? If it takes 21 days to build something as a habit, then there has been ample time to develop at least one or two good habits.

 

Let’s identify the traits of the successful vs the unsuccessful person. Regardless of how these resolutions are shaping up, I want to encourage you to develop at least a few of the habits shared by so many successful men and women. Identify the traits below that you most closely identify with in your life.

 

Successful People

  • Compliment
  • Always have a sense of gratitude
  • Read everyday
  • Continuously learn
  • Keep a To-Do Project List
  • Keep a To-Be List
  • Set Goals and develop a life plan
  • Accept responsibilities for your failures
  • Keep a journal
  • Talk about ideas
  • Want others to succeed
  • Give others credit for their victories
  • Operate from a transformational perspective
  • Embrace Change
  • Forgive others

 

Unsuccessful People

  • Criticize
  • Have a sense of entitlement
  • Take all the credit for their victories
  • Watch TV everyday
  • Fear change
  • Fly by the seat of their pants
  • Talk about people
  • Horde information and data
  • Exude anger
  • Never set goals
  • Don’t know what they want to be
  • Secretly hope others fail
  • Operate from a transactional perspective
  • Think they know it all
  • Say they keep a journal but really don’t
  • Blame others for their failures
  • Hold a grudge

 

Clearly nobody sets out on the path to have the latter set of traits but commonly life circumstances can begin to transform you. Bad habits, like many of the characteristics listed above, have a way to slowly and unknowingly weave their way into your days, attitude and psyche. Be intentional to recognize them and rid them from your world.

 

My hope is that this list will help to identify traits that have crept into your life. Then with a sense of purpose and determination work to transform your life into the one that you desire. Let’s work this year to establish more habits from the Successful Person’s list above.

 

My prayers are with you!

 

 

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Image/Content Credit given to MaryEllen Tribby – Metedge,LLC