This weekend we will honor those who have served our country and paid the ultimate sacrifice for our freedom. To the individuals who have given their lives and to those who fought along side of them; we owe a tremendous amount of gratitude. If it weren’t for these heroes we wouldn’t enjoy many of the luxuries that we do today.


The products that we have today are due to freedom. The freedom for entrepreneurs to think BIG or outside of the box. Or freedom for our creative community to write books or make movies that expand our mind. I personally don’t always think of freedom when I use a telephone, read a book, drive a car, explore the internet or simply open the refrigerator where there are numerous choices of foods to eat. At least for this weekend I hope that we take pause and say thanks for the modern conveniences that we enjoy. It is likely that
we wouldn’t have these if it weren’t for those who provided us with freedom.


Have a great holiday weekend!

The morning huddle allows for the day to be started in an intentional manner. I have been in so many dental offices over the years where the staff and doctors kind of drag in sporadically. Many still looking like they need their morning coffee! The day just seems to sleepily get started. I am not so sure that I would want to be the first patients of the day in these offices.


In previous firms that I have been a part of we would start each day with a team meeting. These often became way to formal and long winded; I think that there is a balance that can be struck to start the day out with a greater sense of purpose. I think of it as a huddle. A quick gathering that allows everyone to get on the same page for the day. Think of a football team huddling up before the play and the quarterback giving everyone direction.


Some of the qualities of a good huddle:


  • A new leader each week
  • only 10 – 15 minutes long
  • Discuss each persons goals for the day and what additional incentives are available if they are met.
  • Review the schedule of patients for the day and opportunities to make it a WOW experience
  • Allow sharing (brief) about a personal win or success
  • Dr. should thank the staff for their work

Again, I want to express that these should be brief. Spending this 10 to 15 minutes provides numerous benefits. Here are a few benefits of the huddle:


  • It segments the day; allows everyone to leave outside “issues” at the door
  • Creates an awareness of the goals for the day and a focus on the prize
  • A reminder for individuals that we are now in “Front Stage” mode
  • Builds unity within the staff
  • Develops new leaders
  • Allows for creativity and to personalize the patient experience when each patient has been discussed prior to their arrival


I think this is one of the most important times of the day for a business. It sets the tone for a successful day. What are some of the things that you have seen work? Share your ideas with me on Facebook, twitter or LinkedIn.


Feel free to share any additional ideas with our Drive Planning followers on Facebook or twitter.


What If……

May 7, 2015 — 4 Comments

Do you know those couples who have it all together?


The ones who seem to have the perfect kids, eat at the perfect places, have the faith that you admire, great careers etc. You know that guy or that girl. Have you ever taken the time to ask them their story? I love asking them their story. How did you get to this place? Has it always been this way? These are great questions to throw out there and then simply sit back and listen. In fact, hearing someones story, really listening, is my favorite part of the work that I do as a consultant.


Almost every time you will hear that their past didn’t always look like their present. Most people weren’t an overnight success and it was smooth sailing to the top. Just the opposite. I often hear that after years of diligence their business finally clicked. Or, after their first marriage they were depressed and really struggling and now 20 years later they are happily re-married. It is common to hear about couples who have lived through hard times financially together but can now sit back and look at those times as some of the best days of their life.


The point is that success isn’t always a straight line.


When you are listening to stories like these, there is often a few common threads. In the stories like the ones above there is a point in the conversation that they say, “I just decided…” or “We just decided….” What they decided was that they were going to make a change or take charge. They were no longer going to settle for the status quo. I would phrase it that they are taking a more intentional approach to their life.


The second common thread is the phrase, What if…..


There are many things that follow the phrase What if, but is usually said with such a sense of wonder, disbelief or fear.  Like, What if…. we had not decided to stick it out. Maybe, What if…. I didn’t take that new position that I was so nervous about at the time. What if…. we had decided to not join that church or small group. What if…. we had never started saving that money every month. What if…. I had not have decided to lose that weight, where would I be now?


The awe at looking at these times in hindsight is the thought of how easily they could have missed some of the best times in life. They literally can’t imagine how differently their lives, their kids lives, marriages or careers could have turned out. At the time they didn’t realize what hung in the balance of their decisions.


When these individuals or couples share their stories with me they are always so grateful for the times that they are in currently, but most are equally grateful for the life experiences that have shaped them into who they are today. However, at the time of being in the midst of these periods of difficulty or life change the breakthrough occurred when they had the faith and the courage to take the next step.


What is the next step that you are facing? Is there a change that deep down you know needs to be made? Could it be:


  • Take a class that you need
  • Join the church
  • Start exercising
  • Join a small group
  • Start a savings plan
  • Go to the doctor
  • See a marriage counselor
  • Purchase Insurance
  • Stop cheating
  • Mend a broken relationship
  • Start a business
  • Create a Marketing Plan for your company
  • Say your sorry
  • Volunteer
  • Give money to something bigger than you
  • Grow your business



I don’t know what is on your list. Consider what you may miss by not doing whatever popped into your mind as you read the list above. I do know from my own experience and from the countless stories that I have heard over the years that when you trust God and lean on him as you take the next step you will be glad that you did. So that one day when you tell your story it will include, What if ___________, I can’t imagine where we would be today.


If you have a part of your story that you would like to share please share it with me and Drive Planning on Facebook or twitter with the hashtag #WhatIf